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On the BitLocker recovery screen, press Esc for more BitLocker recovery options.Ģ. If you've entered the correct BitLocker recovery key multiple times, and are still unable to pass the BitLocker recovery screen, follow these steps to break out of the BitLocker recovery loop.ġ. Fix 2: Remove the protectors from the boot drive Restart your computer and check if the BitLocker recovery screen persists. Click Change password to reset the invalid BitLocker password.Ĩ. Wait a few minutes after suspending protection and then click the Resume protection option to update BitLocker TPM.ħ. A dialog box window will open asking "Do you want to suspend BitLocker protection?", press the Yes button to confirm.Ħ. Click Suspend protection option next to the C drive (Or click "Turn off BitLocker" to disable BitLocker drive encryption on C drive).ĥ. Once Windows OS is started, go to Start -> Control Panel -> BitLocker Drive Encryption.Ĥ. If you cannot find the BitLocker recovery key, refer to how to extract recovery key from TPM, but this solution is very difficult to operate in our life.ģ. If the BitLocker recovery key is not accepted, go to Fix 2. More methods to find 48-digit BitLocker recovery key. If you have saved the 48-digit BitLocker recovery key in your Microsoft account, visit the site:, sign in with your Microsoft account, and then you will see the BitLocker recovery key. Enter the BitLocker recovery key when seeing the BitLocker recovery screen. Start your Windows computer or Surface.Ģ.

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